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DUTTSON ENTERPRISES |
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TERMS & CONDITIONS ON SALE: |
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(As on 01.09.2023) |
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Price |
• Equipments: All prices are Ex-Kolkata inclusive of all taxes and duties. |
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• Spares: GST extra on all itmes. |
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• Services: GST extra on all itmes. |
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Packing
& Forwarding |
Extra outside KMC area. |
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Transportation |
Extra in all cases of repairs and maintenance work. |
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Delivery
Period |
Ex-stock, 3 days
in normal cases. |
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Discount |
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Equipments: Special discount available for bulk order. |
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• Spares & Services: As
mentioned in price-list (for AMC / Loyalty machine only). |
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• AMC : Discount on 5 or more
machines |
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Payment
Terms |
• Equipment Price: 100% to be paid before delivery. |
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• Installation Price: 50% of order vlue to be paid advance and balance immediately on completion of work. |
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• Repair & Maintenance Price: 100 % to be paid immediately on completion of work. |
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Free Warranty
Service |
2 dry service on all new
air-conditioners. |
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Warranty on Equipment |
• Non-inverter SAC unit upto 2.2 ton 1 year from the date of supply and additional 4 years on compressor. |
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• Inverter SAC unit upto 2.2 ton 1 year from the date of supply and additional 9 years on compressor and 4 years on PCB. |
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• AC unit above 2.2 ton 1 year from the date of supply and additional 2 years on compressor. |
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• Additional warranty on compressor and PCB as mentioned above will be available through us, subject to renewal of AMC with us after expiry of initial 1 year warranty period. |
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• All warranty on machine, compressor and spares will be as per manufacturer's warranty policy. |
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Warranty
on Installation |
Our Installation / Repair work
is warranted for 90 days for any defect on our workmanship. |
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Warranty on
Spares |
Please refer our
Price List of Spares/Services. |
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Warranty Exclusions |
• Remote system, PCB, all plastic & sheet metal parts/components are excluded in all cases. |
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• Our Company / Manufacturer shall be not be responsible to provide replace/repair/service for any breakdown or malfunctioning or loss or damage caused due to improper/abnormal use, unauthorized handling, abnormal voltage fluctuation, rat/insect bite, neglects, fire, theft, strikes, riots, natural calamities or any cause beyond company's control. If services required for the above causes, then charges will be extra. |
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• Warranty is not applicable in case of concealed / hide piping. |
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• Warranty is not applicable, where ODU is not accessible to our mechanic. |
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Conditions on Ref. Gas charge |
• In case of gas leak case, if the leakage is not found due to any reason - then we do not charge the gas unless customer permit us. |
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• Ref. gas is warranted to the extent of our work. We are not responsible, in case of further leakage from any other point. |
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General Clause |
• The prices, terms and conditions may change anytime without any prior notice. |
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• 'Current Price Lists' supersedes all 'Previous Price Lists'. |
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• Area Coverage mentioned for new air-conditioners are under normal condition as per manufacturer's declaration. |
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• No installation kit with Mitsubishi Heavy Industries AC and other specific brands as per manufacturer/company's policy. |
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• Goods once sold will be not returned back except defective items. |
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• If at any stage, the work is incomplete - which is not due our fault, then we shall charge for our work upto that stage. |
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All
Disputes on sales and service will be under Kolkata Jurisdiction only. |
